[Road to MSI] Gen.G MD Booth On-Site Pickup Guide

2025.06.05

Tired of long lines, TIGERNATION? For one day only — Friday, June 13 — we’re opening a special on-site pickup-only MD Booth just for you! 🔥



🎁 On-Site Pickup Info

💳 Pre-Order Period: June 5 (Thu) 3:00 PM – June 8 (Sun) 11:59 PM (KST)

🔗 Pre-Order Page Link : https://geng.fan/shop/kr/event/01JW5WGN28JHDM4QBP7MP3XXH0

⏰ Pickup Date: June 13 (Fri) 12:00 PM – 4:00 PM (KST)

📍 Location: Gen.G MD Booth, Sajik Indoor Gymnasium, Busan

On-site purchases will NOT be available at the MD Booth during Road to MSI.

Pickup is available only on June 13 (Fri), regardless of whether the June 15 match takes place.



🎪 How to Pick Up Your Order

1️⃣ Pre-order your items

Visit the on-site pickup page on b.stage

Select your items and complete your order

Save your digital pickup voucher (QR code) upon order completion

2️⃣ Pickup on-site

On event day, visit the MD Pickup Zone after receiving your pickup notification

Go to: b.stage > My Page > Order History > Pickup Voucher to access your QR code

Present the QR code to staff at the pickup zone to receive your items

3️⃣ Sign to confirm pickup

After receiving your items, sign the customer receipt

Staff will tap "Confirm Pickup" to finalize your order



🐯 Road to MSI Dress Code: GenRang Cheering Party

The dress code is all about GenRang! 🐯💛 Show off your GenRang pride in Busan and unlock event perks by wearing GenRang arena cheering items on match day!

🔗 Event Details : https://geng.fan/contents/683dcf158ae8bf6c43af4cf0

🐯 GenRang Arena Cheering Items :

GenRang Cheering Headband

2025 Gen.G Slogan

Gen.G Official Light Stick

GenRang Handheld Fan



⚠️ Important Notes

Order Cancellation / Refund

Cancellations are only available until June 8 at 11:59 PM.

After that, cancellations and refunds are NOT available.

Orders not picked up by the deadline are not eligible for cancellation or refund.

How to Check Your QR Code

Go to: My Page > Order History > Pickup Voucher

Pickup is not possible without your QR code.

Items cannot be picked up if the receipt is already signed as "completed."

Pickup Hours

Pickup is available ONLY on June 13 (Fri), 12:00 PM – 4:00 PM

Missed pickups cannot be shipped or collected after this time.

Exchanges / Refunds for Defects

Defective items may be exchanged or refunded only during pickup booth hours.

Visit within June 13 (Fri), 12:00 PM – 4:00 PM.

Eligibility for Non-Members

Only TIGERNATION members can use the pickup feature.

If you're not a member, please sign up to access the pre-order and pickup options.

Certain items may only be available to PRO tier and above.

Proxy Pickup

Proxy pickup is allowed if the proxy presents the original buyer’s QR code.

However, pickup will be finalized upon QR scan and signature — we strongly recommend that the buyer picks up directly to ensure security.

Restock Policy

All items are limited in quantity and may not be restocked.

Small restocks may occur from canceled orders — first come, first served.

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